Privacy Policy

1. Data Controller

The controller of your personal data under the General Data Protection Regulation (EU) 2016/679 ("GDPR") is:

2. Information We Collect

Information You Provide

• Account information (email, password)
• Profile information (name, age, gender, photos, bio)
• Preferences (age range, gender preference, location)
• Messages you send to other users
• Payment information for Premium subscriptions

Information We Collect Automatically

• Device information (browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Approximate location (city/region, not exact GPS)
• IP address and log data

3. How We Use Your Information

• To provide and improve our matchmaking services
• To show your profile to potential matches
• To enable messaging between matched users
• To process payments for Premium subscriptions
• To send important service updates and notifications
• To ensure safety and prevent fraud or abuse
• To analyze usage and improve our services
• To comply with legal obligations

Legal basis (Art. 6 GDPR): performance of our contract with you (providing the Service and Premium features), our legitimate interests (safety, fraud prevention, service improvement), compliance with legal obligations, and your consent where required (e.g. non-essential cookies, marketing emails). You can withdraw consent at any time without affecting processing carried out before withdrawal.

4. Information Sharing

We DO NOT sell your personal information.

We may share your information in the following situations:

• With Other Users: Your profile information and photos are visible to other users based on your preferences
• Service Providers: Third-party companies that help us operate the Service (payment processing, cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/SSL)
• Secure password storage (hashed and salted)
• Regular security audits and updates
• Access controls and authentication
• Encrypted message storage

However, no system is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities
• Restriction: Ask us to restrict processing in the cases provided by Art. 18 GDPR
• Complaint: Lodge a complaint with the Romanian supervisory authority, ANSPDCP (dataprotection.ro), or with the authority in your EU country of residence

To exercise these rights, contact us at privacy@luvsfinder.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we delete most of your data within 30 days, except where we must retain it for legal or security purposes.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login session
• Analyze usage and improve performance
• Personalize your experience
• Prevent fraud and enhance security

You can control cookies through your browser settings, but some features may not work properly if you disable them.

9. Children's Privacy

LuvsFinder is not intended for users under 18. We do not knowingly collect information from anyone under 18. If we learn we have collected data from someone under 18, we will delete it immediately.

10. International Users

Your data is stored in the European Union. Some of our service providers (for example payment processing or cloud infrastructure) may process data outside the European Economic Area. Where this happens, we rely on an adequacy decision of the European Commission or on the Standard Contractual Clauses approved by the Commission, and we take additional safeguards where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Continued use after changes constitutes acceptance.

12. Contact Us

Questions about this Privacy Policy? Contact us at:
Email: privacy@luvsfinder.com
Post: Docs Printing SRL, Str. Lacul Roșu nr. 5, 400614 Cluj-Napoca, Romania